Systems and processes in a business refer to the set of established procedures and practices that a company uses to carry out its operations and achieve its goals.

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A system refers to a larger, integrated collection of processes and procedures that work together to achieve a common goal.

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Processes, on the other hand, refer to the specific steps and activities that a business follows to complete a task or achieve a goal. These processes can range from simple, daily tasks like ordering supplies, to complex processes like customer service.

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Having well-defined systems and processes in place can help a business to operate more efficiently and effectively, reduce errors and inefficiencies, and improve overall performance.

By streamlining and standardizing the way tasks are performed, companies can better manage resources, improve quality, and achieve their goals more effectively.

Most importantly they also provide a clear framework for employees to follow, promoting consistency and standardization in the way work is done.